Service
OUR COMMITMENT
As avid anglers, we know how frustrating it is when you have a problem with your equipment. That's why we are committed to doing everything within our power to get you back on the water as soon as possible. If you have an issue with your SEVIIN reel under warranty, follow the instructions below:
SEVIIN WARRANTY POLICY
SEVIIN warrants that this product be free from defects in workmanship or materials for one (1) year from the date of purchase. This warranty extends only to the original registered purchaser with proof of purchase. This warranty does not cover SEVIIN products that are damaged due to misuse, abuse, normal wear, or neglected maintenance. SEVIIN will repair or replace products at its discretion and ship directly to the purchaser. Products may be warrantied by visiting SEVIINREELS.com and submitting a request, or by calling 1-866-VII-REEL (1-866-844-7335).
WHAT IS SEVIIN’s RETURN POLICY?
Unused items purchased from this website may be returned in their original condition within 30 days of delivery for a full refund, not including shipping charges. All returns require a return authorization. To request a return authorization number, contact our Angler Care Team at 1-866-VII-REEL (1-866-844-7335), which will be entered into the RMA Form.